- All American will maintain and keep current Call Lists identifying all “Critically Important Employees” i.e. CEO, CFO, CTO etc.
- All American will check for updates to Call Procedures on a weekly or monthly basis depending on your requirements.
- When your phone lines go down for any reason All American’s Staff will instantaneously begin answering your phones in a predetermined manner and message.
- All American’s Staff will maintain a Business as Usual atmosphere processing orders and schedule deliveries using your normal procedures.
- All American will at the same time Contact Critical, Key Team Members to determine the extent of the problem.
- All American will begin contacting second and third level employees to keep them informed and transmit any updated directives from your top management.
- All American’s system will allow for lower echelon personnel to access pre-recorded messages and instructions.
- All American will Patch-Connect inbound calls to your staff and act as your switchboard during this emergency to maintain an image of business as usual to your client base.
- All American will sustain Lines of Communication for the duration of the crisis or until you can get alternative lines of communication in place.
- All American provides Cost-effective solution to protect your business’ Investments
- All American offers a “Low Monthly Maintenance Fee” to maintain a current Business Continuity/Voice Disaster Recovery Plan until the situation normalizes.
- All American is cost effective because of its “Predetermined Charge Per Minute for Calls Answered, Patches Completed and Staff Contacted”
All American Teleservices give you the piece of mind. Remember - failing to plan is planning to fail!
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