About Us

All American Tele-Services, LLC. is a national provider of enhanced telephone support services primarily targeted to government agencies, the fortune 1000 community, medical, and emergency service industries.

ALL AMERICAN TELE-SERVICES is a ten year old company that has evolved into a dynamic communications service provider integrating computer and telephony technology into each client service.

Since its founding, All American Tele-Services has acquired a number of companies, each having many years of experience in serving customers nationwide. The operating centers were consolidated into one large operating center using web-based technology and VoIP to unite ITS work-force across 17 states. Today, the company stands ready to provide a limitless capacity to customers who require the need to expand their operations quickly to meet the needs of a seasonal or disaster-related event requiring outsourced customer service and support.

OUR TEMPORARY SERVICES provide cost effective solutions by providing a high end employee that can work by the MINUTE.

ALL AMERICAN TELE-SERVICES provides a full range of communications services including 24/7 Help Desk staffing, disaster recovery voice services, voice mail, in and out-bound live-operator service, text message dispatch, paging, fax services, telemarketing, and alarm monitoring. All American Tele-Services serves an ever-growing customer base of companies and individuals across the country. These customers consist of fortune 1000 companies in medical and health care, property management, insurance, and service industries as well as government agencies and non-profit organizations.

ALL AMERICAN TELE-SERVICES can meet the ramp up needs that any situation may require from 24/7 contract requirements to teleservices response to man-made and natural disasters.

75% of the company's total revenue relates to inbound customer service support. The web-based call center tools enable the company to ramp-up quickly to meet the needs of both seasonal and disaster-related support for its clients. Utilization of a hosted ACD system enables the company to scale quickly for the event.

Most recently, ALL AMERICAN TELE-SERVICES had the opportunity to support hurricane relief for Hurricane Katrina related insurance claims. To meet the needs of the customer, ALL AMERICAN TELE-SERVICES's work-force increased by almost 1000% within a 30 day period and effectively processed 45,000 insurance claims. It should be noted that All American's VoIP tele-system and its staff scaled up to meet these needs seamlessly and with no disruption to its normal business traffic.

Back to the Top